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All About LendPlus App Loan, Sign Up Discounts, and Loan Extensions
All About LendPlus App Loan, Sign Up Discounts, and Loan Extensions
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All About LendPlus App Loan, Sign Up Discounts, and Loan Extensions

Money254
Money254 Partners Team
December 9, 2022

EDITOR'S NOTE: This article is a part of our Money254 Partner series and is produced in partnership with LendPlus Kenya. Our partners may suggest topics they would like readers to know about but do not influence what/how we write about it. Money254 remains committed to providing objective information to our audience. For more on Money254’s editorial policy, read here.

If you occasionally require a quick cash injection between paychecks, a fairly substantial amount to fulfil orders for your small business quickly, or wondering where you can get some money for emergencies, LendPlus is a digital loan app you may want to consider from the many options available currently in the Kenyan mobile app loans market. 

In this article, we dive deep into the LendPLus loan app, terms and conditions, pros, and cons, some of the product’s unique features, how to apply, as well as the discounts and promotions, to help you decide whether Lend Plus is the right choice for your needs.

The LendPLus App is available for download on the Google Play Store here. As of December 7, 2022, the app had over 100,000 downloads and a 4-star rating out of 5 stars. This is out of a total of about 4,100 reviews. 

LendPlus App Loan Overview

LendPlus (legal name Aventus Technology Limited) is a FinTech company in Kenya launched by the Aventus Group that began operations in 2021. It offers instant digital loans with a fairly high limit of Ksh30,000 at a daily interest rate of 2% for a maximum tenure of 30 days with an option to extend repayment. 

To be eligible for a LendPlus App Digital Loan, you have to be a Kenyan citizen of 21 years and above, be employed or self-employed with a steady income, have a valid mobile phone number with the M-PESA mobile wallet, and have a national identity card.  

LendPlus, however, does not lend to Kenyans in some professions such as those in the army, police, or the security sector. There are also some counties that LendPlus is yet to begin issuing loans to. You also need to have a credit history and generally be aged between 21 and 60 years to be eligible for a LendPlus digital loan. 

Where LendPlus App Digital Loan Stands Out

Lend Plus Pros In Brief

  • Repayment Flexibility: Duration extension available upon request. You'll still have to pay the interest but the principal will roll over.
  • High Limit: The first Loan Limit is Up-to 15K

Extended Loan Repayment

Sometimes, your bills may pile up, your suppliers may delay making payments or something may come in the way of your making prompt payments. If this happens to you, one standout feature of the LendPlus app loan is the ability to extend your repayment several times by up to the number of days your loan was due. However, note that the extension also attracts a daily interest rate of 2%. See the "Interest Calculation on LendPlus Loan Repayment Extension" section below. 

Note that if you choose to repay the loan early, you still have to pay the full amount of interest for the tenure that you had selected on application. For example, if you apply for a 10-day loan and pay within two days, you will still have to pay the entire interest amount that you would have paid if you repaid in 10 days. Early repayment, nevertheless, is beneficial in that it can help you increase your loan limit with LendPlus. 

Learn More About LendPlus

Quick Approvals

The lender promises a quick turnaround time of just 15 minutes from when you download the application from the play store to when you get the amount you applied for disbursed into your M-PESA account.

This is, however, subject to the applicant qualifying for the amount applied for and providing the requisite information needed to approve the application - this includes filling out a form that details among other things your sources of income, profession/employment type, and entering your national identification card number. 

Relatively High Loan Amounts

While this is an app-based digital loan, even a first-time applicant can qualify for a first loan amount of up to Ksh15,000 making this option a viable consideration even for small business owners looking for a quick cash injection. Note that the first loan has a maximum repayment period of 20 days. 

Nevertheless, as all other digital lenders, loans start at a minimum of Ksh500. The minimum tenure is 5 days meaning you cannot borrow for a period shorter than this. 

Once you have taken and successfully repaid your first loan (in 20 days), you can qualify for a loan amount of up to Ksh30,000 on your second and subsequent loans where the maximum repayment period is also extended to a maximum of 30 days as compared to a maximum of 20 days for a first loan. 

Only ID Number Needed

The only documentation you need to provide to be considered for a LendPlus loan is simply your National Identification Card (ID Card) number. You no longer need to upload a picture of your ID Card. The lender from November 25, 2022, also removed the requirement to upload a selfie image as part of the application process in response to customer requests.

How to Qualify for the LendPlus App Loan

LendPlus app loans are issued to Kenyans above the age of 21 years who have a mobile number and an active mobile wallet - specifically M-PESA which is where the loan is directly disbursed once approved. 

Now, the question of qualifying for a digital loan also comes with questions on how much one may qualify for, how to increase the limit, and whether one will be eligible for a subsequent disbursement. 

With the minimum amount set at Ksh500 and the maximum amount being Ksh15,000 for first-time applicants and Ksh30,000 for repeat applicants, LendPlus tells Money254 that its internal system considers multiple factors about a customer’s profile including their credit history to determine the amount they can qualify for. 

LendPlus Loan Limits 

On your individual loan limit specifically, once you complete your application on the app, LendPlus shows you how much you can qualify for at the time of making the application.

If you are a second-time applicant, you may notice that the LendPlus app may quote for you a different loan limit than the one that you were given when you made your last application. 

LendPlus tells us that this is because the lending system makes decisions on every loan application after weighing in customer-specific factors that could mean your loan limit goes higher, lower, or remains the same. 

To increase your loan limit, which is something many borrowers want to do to assure them of a ready hassle-free injection of substantial amounts of cash whenever the need arises, LendPlus says your repayment history with them will play an important role. 

Making early or on-time repayment is one of the best ways to make sure your loan limit rises. But, LendPlus says this is not the only factor and cannot guarantee an increase in loan limits for every customer since the broader factors to be considered are unique to everyone. 

You are advised to always keep your account in good standing to improve the chances of increasing your loan limit to your desired level. 

Which then brings us to the next question that uniquely positions LendPlus as a viable option for someone facing hard times such as someone in business with irregular payment intervals.

How to Extend Your LendPlus App Loan Repayment Period

No digital lender so far reviewed by Money254 seems to offer this useful option of extending one’s repayment period when a borrower finds themselves in a situation where they cannot repay the loan by the due date.

LendPlus says you may extend your loan repayment period to give you more time to look for the money to repay back. You can do this by yourself on the app or alternatively contact the customer service centre for assistance via 0709 029 000.

One great thing about this feature is that you can actually extend your repayment period by up to the number of days your loan was due. For example, if your loan was to be repaid in 30 days, you could push your repayment by another 30 days. 

LendPlus says that customers are allowed to extend the repayment period several times. The extended repayment period, however, has a cost implication that you need to be aware of before taking this option. For your repayment extension to be approved, you have to pay the interest accrued for the period in question, not the principal. 

Interest Calculation on LendPlus Loan Repayment Extension 

If you choose to extend the repayment period of your LendPlus loan, the following applies.

  1. If your loan was yet to be in default you will need to first repay the interest accrued. That is, if you had a 10-day Ksh1,000 loan and the interest was Ksh200, you would be required to pay Ksh200 only.

  2. Once you pay back the interest owed, you can extend the loan repayment by up to the same tenure. In this case, up to 10 days.

  3. You will be charged the same standard interest rate of 2% a day for the extended repayment period.

  4. Since you requested an extension before your loan entered default, you will not be charged the late payment penalty.

If your loan was already in default;

  1. Using the same example of a Ksh1,000 ten-day loan, this would mean requesting an extension from day 11.

  2. Luckily, if it is day 11, you have exactly one grace day (day 11 only) where no late repayment fee is charged.

  3. If you request an extension at this point, the steps above (for an extension request made when loan is not in default) apply.

  4. However, if you delay the extension request to day 12, you will have to pay the 2% a day late fee even for day 11 as well as the interest accrued. This means that on day 11, the cost is 4%. It will also cost you 4% for defaulting to day 12.

  5. If the request is delayed to day 13 (i.e. on the 3rd day of default), the daily late fee reduces to 2%. Thus the cost on day 13 will be the interest accrued up to Day 10, plus 4% of the principal for both days 11 and 12 and 2% of the principal for day 13.

  1. In summary, if you request an extension when you are already in default past the grace day, instead of only paying the interest accrued, you will also need add the late fees for the days you have been in default - 4% a day for the first two days, and 2% a day (normal interest rate) for any other additional day.

  2. Note that a 20% excise duty is applied to the late fees.

  3. On repayment extension after entering into default, Lendplus tells Money254 that it typically writes off the late fee you pay from the principal amount. For example, if you had paid a late fee of Ksh100 since you requested for extension on date 12, the remaining principal to pay will only be Ksh900 instead of Ksh1,000.

Note that after the extension, even if you are able to pay back the money before the end of the extension period (e.g. after 5 days instead of 10), you will still have to pay the full interest due after the full 10 days which is the loan tenure you selected. That is why you have to choose your extension period - and even your initial loan tenure carefully since, as is the case with other digital loans in Kenya, there is no early repayment discount.

Why Was My LendPlus Loan Application Rejected? 

If your loan application is rejected, you may have failed to pass the threshold of qualifying due to various factors including your credit history. 

The lender prides itself in being a responsible lending company whose loan decisions are made by an automated system that analyses multiple factors. 

If you unfortunately have not passed the test of the LendPlus system, LendPlus encourages unsuccessful applicants to try again once the platform can allow them to  - this is typically after 14 days.  

Will I Get a LendPlus Digital Loan For The Second Time?

As previously stated, the LendPlus lending system considers each application independently. Your overall credit history is considered in determining whether you qualify for a subsequent loan. 

LendPlus advises customers to always pay off their loans on time, to never borrow more money than they can comfortably repay, and to make sure their credit history does not deteriorate. 

If your credit history remains good, you can qualify for higher amounts. For example, after repaying your first loan, the limit of your second loan could go as high as the maximum of Ksh30,000.

Also, the loan tenure for the second loan rises from 20 days to a maximum of 30 days. 

What to Use Your LendPlus App Loan For

The LendPlus app loan with its quick disbursement time, ability to extend repayment periods, and relatively high loan limits is an option for anyone looking for a short-term loan quickly to sort out an urgent need while being confident they can repay it back in a relatively short time.

Here are some of the ways to use your LendPlus app loan 

  • Emergencies: If you quickly need some money to sort out a medical bill, pay for emergency travel, sort out a car issue, etc. and you know you can pay back pretty soon enough.
  • Restocking: If your business needs quick restocking of a fast-moving good because either your debtors are yet to pay or your cash is held up somewhere and you know the additional stock will generate enough to pay the loan amount and accrued interest.
  • School fees top-ups: If you need to clear the fee balance of your child and you are currently not liquid yet the deadline is approaching. But you know you will have the money to repay back soon after.
  • Short-term obligations: Whether it is your electricity bill, water, need to buy animal feed, pay the mechanic, cleaning staff etc., a LendPlus loan can come in handy when dealing with the small bills that have creeped up on you. And you know you will have money soon enough to pay the interest.

  • Take advantage of a money-making opportunity: If you are a hustler, you will understand the phrase “you have to spend money to make money”. If you find yourself in a situation where you need some money to close a deal, to take advantage of a huge discount, or to register for something time-sensitive, you can consider the LendPlus loan for its speed of disbursement and snap up the opportunity. Just make sure the opportunity offers a value high enough to cover the cost of taking the loan. 

How to Apply For Your LendPlus App Loan

You will have to download a LendPlus application from Google Play Store on your phone. After downloading, sign up and fill out a short application form on the Lend Plus app. The application should take a few minutes. What you need is only your ID card number. Here is the link to download the LendPlus App

Read Also: How to Apply for The LendPlus App Loan

How to Repay Your LendPlus App Digital Loan

You can pay your LendPlus loan through the LendPlus app or through the M-PESA Pay Bill number 4073865, the account number being your phone number.

LendPlus allows early repayments through the app or via M-PESA Pay Bill. But, as discussed above, since the interest due is calculated based on the loan tenure chosen and not the actual date you end up repaying, there is no direct monetary advantage of repaying early. 

LendPlus, however, encourages borrowers to pay early to stand a chance at increasing their borrowing limits. 

You can also repay your loan using the LendPlus app. Follow these steps if you are using the LendPlus Digital Loan App to repay your loan. 

  1. Open the LendPlus app and sign in.
  2. After signing in you'll be directed to the CUSTOMER CABINET.
  3. Select the PAYMENT BUTTON and follow the prompts.
  4. Wait for the M-PESA prompt to pop up on your screen.
  5. Enter your M-PESA pin and press OK.
  6. LendPlus will send you an SMS confirming your loan repayment.

LendPlus Discounts and Promotions

LendPlus regularly runs promotions that offer discounts on the interest rates as a reward to its loyal customers. We’re not fully sure when and how often discounts are offered but here’s what we do know about it. 

“We often do SMS mailings with promo codes for loans. Make sure you receive our SMS and use our promo code to get a discount on the interest rate,” LendPlus says.

How to Get LendPlus Promo Codes

  1. Become a LendPlus customer
  2. Allow SMSs from LendPlus
  3. Receive an SMS with a personal promo code for a discount
  4. Enter your promo code in the LendPlus app

How to Use a LendPlus Promo Code 

  1. Open the LendPlus loan App
  2. Apply for a loan
  3. When applying, click on the link “enter promo code” below the “get money” button
  4. Enter your promo code you received via SMS in the field and press “apply”
  5. You will have received a personal discount on the interest rate

How to Allow LendPlus SMSs to Receive Promo Codes

If you have not been receiving SMSs from LendPlus with promo codes, it is possible that you have blocked SMS mailing. You have to check if you have blocked SMSs from LendPlus

You can unblock SMS mailing by dialling *456*9*5# or chatting with the LendPlus customer service team. 

What Happens If You Are Not Able to Pay Your LendPlus Loan On Time? 

As stated earlier, a unique feature of the LendPlus App is the ability to elongate your repayment period by up to as long as your current loan tenure. 

To prolong your loan tenure on the app, navigate to the yellow button titled “prolong” as shown in the image below. You can also call the customer service team for assistance.

Does LendPlus App Digital Loan Charge Late Fees?

If your loan is overdue, note that LendPlus will charge late payment fees of 2% per day - this is if you do not request for an extension before your loan falls into default. 

If you are late for more than two days, the cost of the first two days will be 4% each and then the late fee applied reverts to 2% a day for each extra day in default. A 20% excise duty is applied to all late fees. 

As such, it is very important that you borrow only what you can repay and make sure you pay on time, and if possible pay early, to reduce the chances of being charged this avoidable late fee. 

Note that you have to pay in full any pending loan before you get another one - you cannot top up an existing loan or get a new loan before fully repaying your loan. 

What LendPlus App Loan Reviews Say

The LendPLus App is available for download on the Google Play Store here. As of December 7, 2022, the app had over 100,000 downloads and a 4-star rating out of 5 stars. This is out of a total of about 4,100 reviews. 

You can compare this to some other loan apps such as Tala which has a 4.4-star rating on the Play Store from 451,000 reviews. Launched over eight years ago in 2014 in Kenya, Tala has been downloaded over 10 million times on the Google Play Store. 

Zenka, another loan app, has a star rating of 4.3 stars out of 5 stars from over 101,000 reviews. The app that was launched in 2015 in Kenya (about 7 years ago) has been downloaded over 5 million times on the Google Play Store. 

Google Play Star-Ratings of Select Digital Loan Apps in Kenya

  1. Kashway - 4.6 Stars from 31,000 Reviews with 1 million plus downloads
  2. OPesa - 4.0 Stars from 51,000 Reviews with 1 million plus downloads
  3. Timiza - 3.9 stars from 4,000 reviews with 500k plus downloads
  4. FlashPesa - 4.3 Stars from 10,000 reviews with 1 million plus downloads
  5. Zuri Cash - 3.5 Stars from 429 reviews with 100k plus downloads 

The LendPlus App is a recent entrant into the Kenyan market having only launched operations just about two years ago in 2021. 

A quick scan of the five-star reviews shows many happy users are particularly happy with the app’s fast processing times, the ability to extend the loan repayment period, and a responsive customer care experience.

The lower star reviews showed dissatisfaction with the interest rate and some challenges in the registration process (especially on the ID upload that has since been removed). 

Sample Reviews

  1. Positive Reviews

“I love this app. Their customer service is exemplary, they have friendly interest rates and the best part is the extension option whereby you can pay a small charge to push your deadline further ahead. You can extend as many times as possible until you are financially prepared to clear the whole amount. Highly recommend!!!!”

“They're very honest and low-interest rate compared with other apps. Also, you can extend the days of the loan without additional fee thanks to PendPlus we are proud of you.”

“I will give you 4 stars the 5th one you have it for asking too much information including my company number ,this is between you and I, its my personal issue not where I work, Otherwise I'm a happy client, its a good app I recommend it.”

“This is the most outstanding app i've ever used, faster disbursement and utmost professionalism in their customer care services. Kudos 💪 Keep it up.”

  1. Critical Reviews

“The app is quite disturbing when it comes to taking ID's photo and selfie....after it has detected, it doesn't allow you to go to the next step.”

“I've been trying to complete registration but nimekwama hapo kwa ku-upload pics. The app keeps on stopping and I can't finish the process.”

NOTE: LendPlus has now removed the need for a photo ID and you can reach out to their customer support on this number for any issues: 0709 029 000

“Lendplus is a very good loan app though the interest is a little higher. Paying 60% per month is something else.”

"Very good loan app with fastest approval. I recommend it to all for quick financial solutions. I have one concern though, why won't the app give me another loan after clearing my previous loan? keeps saying company and client phone number can't be the same but it has been issuing loans to the same?? Again do your support team respond during weekends and public holidays? If you don't give loans more than twice let us know instead of keeping us pending!?! 🤨😕"

NOTE: LendPlus tells Money254 that it considers a customer’s overall credit history when determining whether they qualify for a subsequent loan. If you encounter any challenges during your application, LendPlus advises that you contact their customer support team for assistance via 0709 029 000 or email customer@lendplus.ke

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