Taxpayers who do not have a source of income are permitted to file KRA Nil Returns. What source of income means is that you either have no business, rental, or employment income, for the return period under review which necessitates the submission of KRA Nil Returns on the iTax Portal.
Any Kenyan with a KRA PIN is required to file his or her iTax Returns on or before the due date of June 30 every year. So, whether you are employed or unemployed, if you have a KRA PIN Number, you must file KRA tax Returns, and failure to do so would result in a penalty from the Kenya Revenue Authority (KRA).
KRA Nil Returns cover those who do not have a source of income, generally known as the unemployed. As a source of income, the taxpayer does not have rental, business, or employment revenue.
Please keep in mind that every Kenyan with a valid KRA PIN is required to file their annual income. If you are employed, you must file your KRA iTax Returns using the P9 Form provided by your employer.
If you are not employed, you must still file KRA Nil Returns by following the steps outlined below:
Step 1: On your web browser, visit the KRA iTax portal and log in to your iTax account using your KRA PIN number and iTax Password.
You should see the dashboard below after successfully logging into your KRA iTax account.
Step 2: Click on Returns in the top panel menu, then on the 'File Nil Return' tab.
Step 3: You will be taken to a page that requires your input once you have selected the Nil e-Return.
In the 'Type' section, select 'Self' from the drop-down arrow. The system will automatically populate your KRA PIN Number and in the Tax Obligation, select 'Income Tax Resident', then Click 'Next' to proceed.
Step 4: Proceed to fill the Income Tax - Resident Individual Nil e-Return form.
Once done, click on the submit button to move on to the next step.
Step 5: Upon successful submission of your KRA Nil Returns, a return receipt will be generated with an acknowledgement number, download that receipt.
Step 6: Lastly, print the KRA e-Return Acknowledgement Receipt that you downloaded as this serves as proof that you have successfully filed the KRA Nil Returns for the year in question.
Follow the below steps to reset your KRA password on the iTax portal in case you have forgotten your password.
Step 1 - Type or paste https://itax.kra.go.ke/KRA-Portal/ on your web browser.
Step 2 - Enter your KRA PIN in the User ID section then click on the 'Continue' button to proceed to the next step.
Step 3 - Click on 'Forgot Password' locate at the bottom of that page
Step 4 - Next, you will be required to solve an arithmetic question. Once done, click 'Submit'.
Step 5 - You will then be taken to a new page informing you that your KRA Password has been mailed to you.
Step 6 - Head over and login to your iTax Registered Email Address where you will find the new KRA Reset Password.
You will then revisit the KRA iTax Portal login page as outlined earlier above.
Once you enter your new KRA Password and confirm the same, you will get a pop up notification from KRA informing you that you have successfully changed your password.