M-KOPA Issues Ksh207B Worth of Loans to Support 4.8M Kenyans

M-KOPA Kenya, a subsidiary of M-KOPA Holdings, has so far unlocked Ksh207 billion in credit to serve 4.8 million customers for over a decade.

In its first Kenya-specific Impact Report released this week, the company announced that it had supported 4.5 million smartphone users, including 2.1 million first-time smartphone owners. The phones, which are under the Lipa Pole Pole plan, have been revolutionising the market as they come embedded with insurance from Turaco and give users access to credit upon successful payments for three months.

According to the report, 67% of customers reported using their M-KOPA devices to generate income, while 52% noted that their incomes had increased as a result of using the platform. Another 64% of customers reported that they can now more easily meet household goals.

"Kenya has always been the beating heart of M-KOPA's progress journey. Our 2025 Impact Report demonstrates how inclusive financing, responsible lending, and digital innovation are transforming lives at scale. What matters most is the lived progress of Every Day Earners—9 out of 10 report an improved quality of life, and more than half are now earning more," said Martin Kingori, M-KOPA Kenya General Manager.

The company has a smartphone assembly plant in Nairobi, the largest in Africa, which has produced 2 million devices. M-KOPA employs 1,320 staff and supports 14,000 sales agents, most of whom are young people taking their first step into the labor market.

In Kenya, the company offers a wide range of mobile phones, including the popular M-KOPA S34, M-KOPA X20, and M-KOPA M10, with prices starting as low as a Ksh 2,800 deposit and flexible daily payments. To learn more about how to buy the phones, read here.

Beyond mobile phones, M-KOPA has financed over 5,000 electric motorbikes for Boda Boda riders through the same flexible daily repayment model that has enabled millions to access smartphones.

"Reaching 5,000 electric motorbikes demonstrates how M-KOPA's financing model works across asset classes. Whether it's a smartphone or an e-motorbike, we're solving the same challenge—making expensive, income-generating assets accessible to people earning day by day. For riders, the impact is immediate: lower costs, higher earnings, and the dignity of building towards ownership. This is financial inclusion meeting climate action," stated M-KOPA Mobility General Manager Brian Njao.

According to the report, riders save an average of Ksh 730 per day through reduced fuel costs and fewer repairs, with 66% reporting higher earnings since switching to electric. Additionally, 47% can now afford essential household expenses, and 41% are investing in their children's education.